The Mail Cache Privacy Policy
This statement applies to The Mail Cache customers and mailcache.com visitors, unless a separate privacy notice is displayed.
Since 1981, The Mail Cache has prioritized the privacy and trust of its customers.
Our privacy policy tells you about our information practices when you provide personal information to us, whether collected online or offline. Personal information may include your name, email, mailing and/or business address, phone numbers, or other information that identifies you personally. We do not require you to register or provide personal information to visit our website, but you are required to include personal information to access The Mail Cache Online Customer Portal.
Key aspects of our privacy policy include:
- We do not sell or rent your personal information to outside parties.
- We do not market other products or services to you without your consent.
Ways we collect information from you, and the protections that apply to your information.
The Mail Cache collects personal information from you and from your transactions with us, via online, mail, over the phone and in person. We use information we collect to provide you products and services, and if needed to respond to your inquiries or requests for information.
Information Collected from Emails, Online Forms, Mail and Phone
Our website allows you to send us an email. We will use the information you provide to respond to your inquiry, provide information, or to fill your order for services and products.
Remember that email may not necessarily be secure against interception. If your email communication is very sensitive, or includes information such as your credit card, or highly sensitive personal information, you should send it by mail or call to give it over the phone, unless the website indicates the particular site is secured.
Preferences
We do not sell, rent, or otherwise provide your personal information to outside marketers. You will only receive marketing about products and services of The Mail Cache, other than products and services you already receive or are registered for. To opt out of emails from The Mail Cache, you need to respond to any email from The Mail Cache asking to have your email address removed from our system. Choosing not to have emails from The Mail Cache will also mean you cannot have access to The Mail Cache Customer Portal, as an email on file is required to set up an online account.
Security Features
In those instances where we secure your personal information in transit to us and upon receipt, the Postal Service uses the industry standard encryption software, Secured Socket Layer (SSL). The URL in your browser will change to "HTTPS" instead of "HTTP" when this security feature is invoked. Your browser may also display a lock symbol on its bottom task bar line to indicate this secure transmission is in place.
For site security purposes and to ensure that this service remains available to all users, the Postal Service employs software programs to monitor network traffic in order to identify unauthorized attempts to upload or change information, or otherwise cause damage. Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits other than those uses identified in this policy. Unauthorized modification or misuse of information stored in this system will be investigated and may result in criminal prosecution.
U.S. Postal Service® information systems may be protected by EINSTEIN cybersecurity capabilities, under the operational control of the U.S. Department of Homeland Security's United States Computer Emergency Readiness Team (US-CERT). Electronic communications with the Postal Service may be scanned by government-owned or contractor equipment to look for network traffic indicating known or suspected malicious cyber activity, including malicious content or communications. Electronic communications within the Postal Service will be collected or retained by US-CERT only if they are associated with known or suspected cyber threats. US-CERT will use the information collected through EINSTEIN to analyze the known or suspected cyber threat and help the Postal Service and other agencies respond and better protect their computers and networks.
For additional information about EINSTEIN capabilities, please see the EINSTEIN program-related Privacy Impact Assessments available on the DHS cybersecurity privacy website http://www.dhs.gov/files/publications/editorial_0514.shtm#4, along with other information about the federal government's cybersecurity activities.
Service Providers
The Postal Service enters into relationships with service providers in order to provide the highest quality product or service. Service providers may include an entity that provides assistance for the program, such as a call center; a provider of advertising services; or a partner for the program. The USPS holds service providers to the same rigorous standards of privacy that apply to the USPS, including being made subject to the Privacy Act and USPS privacy policies. Service providers that have access to personal information are also subject to security review.
Accessing your Personal Information
If you have provided personal information to us, you may request to review the information that we have maintained by sending an email to sales@mailcache.com. The Mail Cache may first need to verify your identification before any personal information is released. We will correct or delete any inaccurate information upon your request.
Contact Us
We would like to hear from you if you have any questions or complaints regarding our privacy policy or use of your information.
Please contact us per your preferred method. Please note, some instances of contacting us may be required to be done through a specific form of communication (email/phone/mail). We will inform you if this is required at the time of your inquiry.
EMAIL: sales@mailcache.com
PHONE: (907) 563-3131
MAIL: THE MAIL CACHE
ATTN: MANAGEMENT
3705 ARCTIC BLVD
ANCHORAGE, AK 99503-5774